On Nov. 1, 2023, Kanopy changed from a “credit” system to a “ticket” system. Each month, patrons will receive 30 tickets instead of 10 movie credits. (Note: Kanopy Kids still does not require credits or tickets. You can watch unlimited Kanopy Kids videos as before.)
Movies and series will require tickets (often just two tickets for a feature film or documentary and 5 for a season of a series) rather than credits. Each video’s preview page will display how many tickets are required and how long you have access to watch the video without using new tickets.
For series videos, you will see how many tickets and how long you have access to watch an entire season of the series.
Collection Services Manager Lisa Gresham says, “We expect that patrons will appreciate the clarity and transparency that will come with this new tracking method. And we are always here to help and answer questions.”
You can find more information at the Kanopy website at https://help.kanopy.com/en-us/4260.htm
Or stop by your library and our staff will help you with questions about the changes to Kanopy’s system.