|WCLS Community Survey Results|
Many thanks to the 844 of you who took the WCLS Survey during the month of May. The results speak loudly and are included in the research results used to develop our focus and priorities for the library’s strategic plan and future.
Top 3 services WCLS should focus on in the next 3 years (from the Community Survey):
Library staff were also asked to identify focus areas for the future using the Public Library Association’s Service Responses. PLA Service Responses are what a library does for, or offers to the public in an effort to meet community needs.
Top 4 PLA Service Responses Identified by WCLS Staff:
The WCLS Community Survey asked how you used library services offered on the library’s website and accessed from outside of library:
Lastly, here are the top 10 ways you have used the library in the past year (in descending order of frequency):
Whatcom County Library System is YOUR library. Your input through this survey, the community search conference, and interviews of key community leaders, coupled with the library’s research, provides a clear direction for the future of library services in Whatcom County.
Joan Airoldi, Director