Whatcom County Library System (WCLS) is seeking proposals from qualified firms to develop, conduct, analyze and report on a survey of Whatcom County residents, 18 and older, who currently do not use WCLS services. This project should be designed through a strong collaborative relationship with Library leadership. Results must reflect the diversity of residents within the Library’s service area and gather information about non-cardholders’ awareness of the Library, barriers to use and/or reasons why they are not Library patrons, needs and preferences regarding Library services, and a rating of the Library’s perceived value in their community.
RFP contact:
Whatcom County library System Bellingham, Washington
Contact: Mary Vermillion, Community Relations Manager, 360-305-3645
mary.vermillion@wcls.org
Responses due by 5:00 pm Friday, March 27, 2026.