Policy and Procedure Manual 1.03.01 Americans with Disabilities Act (ADA) Grievance Procedure

AMERICANS WITH DISABILITIES ACT (ADA) GRIEVANCE PROCEDURE ADMINISTRATIVE PROCEDURE NUMBER: 1.03.01POLICY AUTHORITY: Diversity Statement 1.03 SCOPEAll patrons, employment applicants, and employees of the Whatcom County Library System. This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act. It may be used by anyone who wishes to file a complaint alleging discrimination on … Read more

Fines Free

Farewell to Overdue Fines On Jan. 2, 2020, Whatcom County Library System (WCLS) and Bellingham Public Library (BPL) said farewell to overdue fines and cleared them from all accounts. We joined libraries across the country that are making this change because eliminating overdue fines ensures greater access to library materials and services and encourages patrons … Read more

Online Guidelines

The Whatcom County Library System (WCLS) strives to maintain spaces that are open, welcoming, and safe–spaces where patrons of all ages can avail themselves of rich and full library experiences, individually and collectively. This is true of our physical and virtual spaces. WCLS has created the following set of guidelines for online engagement: Courtesy Treat … Read more